SharePoint Support Packages

Often there is a need for frequent fixes, help and management with a SharePoint Server environment. Rather than hire a full time member of staff which can be expensive or contractor(s) which can take time to arrange the best option is to take out a support package.

As part of our sharepoint offering we offer each of the following:

  • Initial Diagnostics service
  • Email Support, Phone Support  and Remote access support
  • Excellent Response Times
  • Discounted Consultation Fees
  • Weekend Support
  • Allotted hours each month

Our support packages have been tailored around our clients requirements.

As part of every one of our support packages we provide an initial sharepoint server diagnostics and performance report. This allows us to what is and isn’t working effectively within your environment. Contact our team for more information about our support offering.

Bronze Support Package

£399

per month

          Initial  Diagnostics service           Email Support          (Mon – Fri, 9am – 5.30pm)           Phone Support           (Mon – Fri, 9am – 5.30pm)           Max.6 hour response time           Discounted Web  Part fees           Max hours per month – 4           Weekday support only Sign up

Silver SharePoint Package

£599

per month

      Initial  Diagnostics service       Extended Email Support hours      (Mon – Fri, 8am – 8pm)       Phone Support       (Mon – Fri, 9am – 5.30pm)       Max. 4 hour response time       Discounted  Consultation fees       Max hours per month – 10       Weekend Support (1 incidents per month) Sign up

Gold SharePoint Package

£799

per month

        Initial  Diagnostics service         Extended Email Support         (Mon – Fri, 8am – 8pm)         Extended Phone  Support         (Mon – Fri, 8am – 8pm)         Max. 2 Hour Response Time         Discounted  Consultation Fees         Max hours per month – 14         Weekend Support (2 incidents per month) Sign up

Emergency Support

 

£99

per hour

      Extended Email  Support (Mon to Sun, 8am to 8pm)       Extended Phone Support       (Mon to Sun, 9am to 5pm)       Max. 2 Hour  Response Time       Max. 1 Hour Consultant Engagement       Discounts available for block purchases of support hours       Purchases in bulk can be used within a 6 month period Sign Up Now Sign Up to get instant support now